This policy describes how Enerhuis collects and uses your Personal Information through our products and services, your rights, and the security measures we take to protect your information.
This Privacy Policy (hereinafter referred to as "this Policy") describes how Enerhuis Co., Ltd. ("Enerhuis" or "we") will explain to you about the purposes, method and scope of the collection and use of your Personal Information by our products and services, your rights to your Personal Information, and the security measures we take to protect your information.
About Us
Enerhuis Co., Ltd. is an green energy optimization technology company registered in China and located in Kunshan City, Suzhou City, Jiangsu Province, China. Its registered address is No.5 East Shao Qing Road, Qian Deng Town, Kunshan City, Suzhou City, Jiangsu Province, China.
Contact Us
For any complaints and reports about network information security, or any questions, opinions or suggestions about the Privacy Policy herein and your information, and any questions about the Statement or Enerhuis's privacy measures, please contact us via the following contact information, and we will process your request and give feedback in time as required by laws and regulations:
You may also reach out to Enerhuis through online form submission, and we will reply as soon as possible after receiving your request.
Overview
Enerhuis Co., Ltd. ("Enerhuis" or "we") committed to maintaining your trust in us and will adhere to the following principles to protect your Personal Information: the principle of parity of authority and responsibility, the principle of clear purpose, the principle of minimization and necessity, the principle of ensuring security, the principle of data subject participation, and the principle of openness and transparency, etc. In addition, we undertake that we will adopt appropriate security measures to protect your Personal Information in accordance with the well-established security standards in the industry and applicable laws. Personal Information refers to various information which is recorded in electronic or any other form and used alone or in combination with other information to recognize the identity of a natural person.
Before using our products or services, please read this Policy carefully to learn our practices to protect client's Personal Information. If you do not agree with the terms of this Policy, you can turn off products and services by clicking "Disagree" and we will not be able to provide you with the related products and services. If you click "Agree", it means that you fully and clearly understand the following terms regarding information collection and usage, your rights to your Personal Information, etc.
This Policy will help you understand the following:
- How We Collect and Use Your Personal Information
- How We Use Cookies and Similar Technologies
- How We Retain Your Personal Information
- How We Share, Transfer or Publicly Disclose Your Personal Information
- How We Protect Your Personal Information
- Your Rights to Your Personal Information
- How We Process Minors' Personal Information
- Third-party Service Providers and Their Services
- How Your Personal Information is Transferred Globally
- How This Policy is Updated
I. How We Collect and Use Your Personal Information
We collect Personal Information for more efficient operation and to provide you with best usage experience. Our channels to collect Personal Information include: (1) information directly provided by you to us; (2) we obtain relevant information during your use of our products and services; and/or (3) we obtain Personal Information about you from third parties.
The information we collect depends on the products you actually use, the environment in which you interact with us, the choices you make, including your privacy settings and the products and features you use. Our products and functions include core businesses and value-added businesses. In collecting information, you are not necessarily required to provide us with your Personal Information. For core businesses, if you choose not to provide it, we may be unable to provide you with relevant services and respond to or solve any problems with which you are confronted. For value-added businesses, you may decide whether or not you permit us to collect your information. If you refuse to do so, it may cause relevant value-added businesses to be unavailable, but will not compromise your use of our core businesses.
1. How We Collect and Use Your Personal Information
1.1 Information you provide to us
- To create and maintain your service account: In order to create your service account, you may be required to provide us with certain Personal Information. When you choose to register for a personal user account, we require you to provide us with your mobile phone number, password, SMS verification code and other information in order to create a service account for you and assist you to log in and use the relevant services; when you choose to register for a supplier account, you will need to provide us with the account number, nickname, email address, email verification code and other information of you or the enterprise/organization you represent in order to create an account for you and to assist you to log in and use the services. If you refuse to provide the aforementioned information, we will not be able to create an account for you or the enterprise/organization you represent, and you will be unable to experience the services.
- After you register your personal user account, we will provide you a channel to improve your personal profile. You can choose whether to provide us with e-mail address and other information, so that we can provide you with more personalized services. You do not have to provide such information, and your refusal to provide the same will have no impact on your use of the basic functions of the related services.
- To provide you with recruitment services: In order to provide you with our recruitment services, you may need to provide us with your name, gender and other personal identification information, mobile phone number, e-mail address and other basic Personal Information, education, work experience and other personal education and work information, so that we can assist you with CV creation, job applications and necessary communication. The recruitment services we provide includes both mandatory information and optional information. If you refuse to provide the mandatory information, we will not be able to provide you with relevant recruitment services. However, if you refuse to provide the optional information, it will not affect your use of the basic functions of recruitment services.
- To organize online and offline events: We may organize exhibitions or online media events from time to time. We may need you to provide us with your name, gender, mobile phone number, e-mail address, job title, company/organization, industry category, etc., so as to complete identity verification and contact you. If you refuse to provide the abovementioned information, we will not be able to verify your identity and contact you, which may result in you being unable to participate in the exhibitions or online media events.
- To provide you with feedback function: We provide you with feedback function. If you would like to provide us with your comments, we will need you to provide and collect your Personal Information, including your name, mobile phone number, e-mail address and your comments, so that we can contact you in time and give you feedback on the processing results. If you refuse to provide such information, we will not be able to understand and respond to your comments or requests in time, but the basic functions of the relevant products or services will not be affected.
1.2 Information collected when you use the products or services
To ensure the security of our products, services and users' accounts, provide better products and/or services, and improve user experiences, we will collect your device information and how you and your device interact with our products and services when you use the relevant products and services. The aforementioned information includes:
- Device information: information about attributes of device (such as your hardware model, version of operating system, device configuration, unique device identifier, international mobile equipment identity (IMEI), media access control address (MAC), identifier for advertising (IDFA)), device location information (such as location information obtained by GPS, Bluetooth or WIFI signals), device connection information (browser type, telecommunication carrier, and language used) and device status information (such as sensor data and application installation list).
- Log information and operation records: your usage of our products or services, operation of your account after logging in (including changes to password, bound phone number and E-mail address, and complaint records), search for words and software queries entered through services, Internet Protocol (IP) address, URL of accessed services, browser type and language used, information about downloading, installation or use of mobile applications and software, communication with communication software, date, time, duration of accessing service, and browsing information.
2. Information obtained from third parties
We may receive your Personal Information or other information from our affiliates or partners to the extent permitted by law and authorized by you, for the purpose of providing optimized services and satisfying your personalized demands.
3. Exceptions to acquire authorization and consent
You fully understand that, under applicable laws, we do not need to obtain your authorization and consent for collection and use of your Personal Information in the following situations:
- Where it is related to our performance of obligations provided by laws or regulations
- Where there is a direct relation to national security or national defense
- Where there is direct relation to public safety, public health, or major public interests
- Where there is a direct relation to criminal investigations, prosecutions, trials, or enforcement of judgments
- Where it is done to preserve the life, property, or major lawful rights and interests of you or another person, and it is very difficult to obtain your consent
- Where the Personal Information involved was voluntarily disclosed to the public by you
- Where it is done to enter into and perform a contract between you and us
- Personal Information that is collected from lawfully disclosed information
- Where used to preserve the secure and stable operations of the products and services
- Where it is necessary for a news agency to carry out lawful news reporting activities
- Where it is needed to carry out statistics or academic research in the public interest
II. How We Use Cookies and Similar Technologies
1. What is Cookie?
Cookie is a small piece of file that our websites, Apps, or services transfer to and store on your device. Our websites, online services, interactive apps, emails and advertisements may use Cookies and other similar technologies, such as pixel tags and web beacons.
2. How we use Cookies and Similar technologies
We and our partners use Cookie or similar tracking technologies to better understand the use of mobile software on your device, analyze trends, manage websites, track user behaviors, and collect aggregate demographic information. Many web browsers have the "Do Not Track" feature — if your browser has turned on "Do Not Track", all of our sites will respect this preference.
3. Clear/Disable Cookies
Managing Cookies and Cookie preferences must be done within your browser's options/preferences. Popular browsers that support Cookie management include: Microsoft Internet Explorer, Microsoft Edge, Mozilla Firefox, Google Chrome, Safari for macOS, and Safari for iOS.
4. More Information about Cookies
For more information about cookies and instructions on how to configure your browser to accept, delete or disable Cookies, please see www.allaboutcookies.org.
III. How We Retain Your Personal Information
The retention period of Personal Information collected by us shall be the shortest time necessary to realize the purpose specified herein, unless a longer retention period is required by laws and regulations. Your Personal Information will be deleted or anonymized after the aforementioned retention period expires.
Where part or all of our products or services disabled for special reasons, we will inform you in time, stop collecting and processing your Personal Information on related products or services, and delete or anonymize the Personal Information related to the said products or services, unless otherwise stipulated by laws and regulations.
IV. How We Share, Transfer or Publicly Disclose Your Personal Information
1. How we share and transfer your Personal Information
We will entrust third parties to process your Personal Information on our behalf in some cases. We may share certain Personal Information with our affiliates and strategic partners who cooperate with us to provide products and services, so as to provide the products or services required by you.
- Sharing with affiliates: your Personal Information may be shared with our affiliates to the extent permitted by laws and regulations, for the purpose of abiding by the law, protecting interests, properties or safety, preventing fraud and other illegal activities, and reducing credit risks.
- Sharing with authorized partners: some of our services will be provided with assistance from authorized partners only for the purpose stated herein. Our authorized partners include cloud service providers and logistics service providers.
We will sign strict confidentiality agreements with companies, organizations and individuals sharing your Personal Information and require them to use your Personal Information in strict accordance with this Policy.
2. How we publicly disclose your Personal Information
We will publicly disclose your Personal Information ONLY in the following situations: (1) After obtaining your explicit consent; or (2) Legal Disclosure: Should we be legally required to comply with subpoenas or other legal procedures, litigations, or mandatory requirements of government authorities.
3. Exceptions to authorization and consent
According to applicable laws, our sharing, transferring, or publicly disclosing of your Personal Information do not need to first obtain your authorization and consent in circumstances similar to those listed in Section I.3 above.
V. How We Protect Your Personal Information
We have taken reasonable and feasible technical security and organizational measures to protect the information collected in relation to the services. We have adopted security measures that are in line with industry standards to protect the Personal Information you provide, and to prevent unauthorized access, public disclosure, use, modification, damage or loss of the data.
In the event of a Personal Information security incident, we will, in accordance with the requirements of relevant laws and regulations, promptly inform you of the basic situation and possible impact, disposal measures we have taken or will take, suggestions for your self-protection and risk mitigation, and remedies for you.
VI. Your Rights to Your Personal Information
We respect your rights to your Personal Information. Below is a list of your legal rights as well as the measures that we take to protect these rights.
- Right to know
- — We will inform you of how we process your Personal Information by publishing this Policy, notices, text messages or e-mails.
- Right to access
- — You can directly query or access your Personal Information on our product or service interface.
- Right to correct
- — When you find that the Personal Information we processed about you is inaccurate or incomplete, you have the right to have it rectified or completed by us.
- Right to delete
- — You may choose to delete some of the Personal Information you have submitted to us.
- Right to cancel account
- — We provide you with account cancellation service, and you can choose to cancel your account in the product interface.
- Right to withdraw consent
- — You may change the scope of your authorization or withdraw your authorization by deleting information, disabling device permission settings, or canceling your account.
- Right to complain
- — You have the right to contact us and file service complaints. We will respond within 15 days from the date of receipt of your complaint.
VII. How We Process Minors' Personal Information
Our products, website and services are not intended for the minors. If we collect the Personal Information of minors on an occasional basis, we will delete the relevant information as soon as possible after verification. If you find that we have collected the Personal Information of minors during your usage of our products and services, please contact us through the contact information published in this Policy.
VIII. Third-party Service Providers and Their Services
Our websites, products, applications, and services may contain links to third-party websites, products, and services. We have no control over third-party privacy and data protection policies as such third parties are not bound by this Policy. Before you submit Personal Information to third parties, please refer to their privacy policies.
IX. How Your Personal Information Is Transferred Globally
If some products or services involve cross-border transfer, we need to transfer your Personal Information outside of your region. In this case, we will strictly comply with the applicable laws and regulations and ensure the safety of your Personal Information.
X. How This Policy is Updated
This Policy is subject to updates or revisions from time to time. We will send you change notice through different channels. If you provide us with an email address, we will notify you by email before the change becomes effective, otherwise we will post notices on our website or push notifications to you through our devices.
This Policy allows adjustments. However, without your express consent, we will not diminish your rights under this Policy.
If you do not agree to the above Privacy Policy, we will not be able to collect and use the information necessary to provide the service, and will not be able to provide you with services normally.
This Policy shall come into force as of the date of update.